Support
Reach a human.
Format Partners is a small studio. Email is the fastest way to reach us.
ContactFrequently asked
Before you email.
Where can I get Rotation?+
Free on the App Store: https://apps.apple.com/us/app/rate-music-rotation/id6763799247. iPhone only for now.
How do I delete my account?+
In the app: Settings → Delete account.
How is my Last.fm data used?+
We pull your scrobbles to power the auto-fill and Listening surfaces. Your Last.fm username is stored privately under users/{uid}/private/scrobble — never readable by other users.
Why isn't Spotify scrobbling supported?+
Since May 15, 2025, Spotify reserves extended access to its Web API for established apps, so Rotation reads your listening through Last.fm for now. We re-evaluate when that policy changes.
Can I share a rotation to Instagram?+
Tap the share button on any rotation, rating, set, or wavelength. The unified Save Image / Share sheet renders a 1080-wide premium card you can post anywhere or save to your Photos library.
Is my data sold?+
No. We do not sell or share your data with advertisers. See the Privacy page for the full breakdown.
I found a bug.+
Email us with the device + iOS version + a screenshot if you can. Bugs get triaged faster than feature requests.
Press / partnerships?+
Email Format Partners with subject ‘Press’ or ‘Partnerships’.